Disclaimer

Disclaimer Policy - Insurance Masiha

DISCLAIMER POLICY

Document Ref: IM/LEG/DISC-2025 | Effective Date: 04 December 2025
1. GENERAL DISCLAIMER

The information, services, and content provided on Insurance Masiha (hereinafter referred to as “The Website”, “We”, or “Us”) are intended solely for consultancy and advisory purposes.

By accessing this website or engaging our services, you strictly acknowledge that Insurance Masiha is an independent Grievance Redressal Firm. We are NOT an Insurance Company, and we do not issue, underwrite, or sell insurance policies.

2. NATURE OF SERVICES

We specialize in assisting policyholders who face issues with their insurance claims. However, it is important to understand the scope of our assistance:

2.1. Complaint Resolution & Claim Rejection

We provide expert guidance to challenge unreasonable claim rejections. While we analyze your case merits and draft strong representations to the Insurer or Ombudsman:

  • We act only as a facilitator between you and the insurance company.
  • The acceptance or rejection of a claim remains the sole discretion of the Insurance Company or the relevant judicial authority.
2.2. Claim Delay Resolution

In cases of undue delays, our team proactively follows up with insurers to expedite the process. However, Insurance Masiha cannot be held responsible for administrative delays caused by the internal processes of the Insurance Company or Regulatory Bodies.

2.3. Court Case Counseling

We offer counseling and documentation support for cases in Consumer Forums or Courts.

Note: We provide procedural guidance and connect you with legal experts. The information on this website should not be considered as a substitute for professional legal advice from a practicing Advocate.

3. NO GUARANTEE OF RESULTS
BINDING CONDITION: Insurance Masiha does NOT guarantee the successful settlement of any claim. Every insurance case is unique and subject to the terms and conditions of the specific policy. While our success rate is high due to our expertise, past results do not guarantee a similar outcome in future cases. We charge for our time, expertise, and documentation efforts, not for the “guaranteed result.”
4. LIMITATION OF LIABILITY

By using our services, you agree to the following limitations:

  • Financial Loss: Insurance Masiha (including its Founder, employees, and agents) shall NOT be liable for any direct, indirect, or consequential financial losses arising from the rejection of your claim.
  • Errors & Omissions: While we strive to provide accurate information based on IRDAI guidelines, we do not warrant that the information on this website is entirely free of errors or inaccuracies.
5. USER RESPONSIBILITY

The success of a complaint largely depends on the honesty of the policyholder.

  • Accuracy: You agree to provide true, accurate, and complete details regarding your policy, medical history, and claim facts.
  • Concealment: If a claim is rejected because you (the User) concealed material facts (e.g., pre-existing diseases) or provided forged documents, Insurance Masiha will not be responsible, and no refund of service fees will be processed.
6. EXTERNAL LINKS

Our website may contain links to third-party sites (e.g., IRDAI Bima Bharosa, Insurance Company Portals). These links are provided for convenience only. We have no control over the content or privacy practices of these external websites.

7. ACKNOWLEDGMENT

By proceeding with our services or submitting your case details, you confirm that you have read this Disclaimer and the Privacy Policy, and you agree that Insurance Masiha is a consultancy service provider and not the final authority on your insurance claim.

8. CONTACT INFORMATION

If you have any doubts regarding this Disclaimer, please contact us before availing of our services:

Insurance Masiha
Address: Office No.201, D1/64, Aruna Park, Shakarpur, Laxmi Nagar, New Delhi – 110092
Email: [email protected]
Website: https://insurancemasiha.com
Phone: +91 9643340142